WeberPower Business Hours
Our office is open Monday through Thursday 9:00 a.m. to 6:00 p.m. Pacific Standard Time. Often we cannot answer the phone as we are assisting other customers. Please leave your contact information, so we can respond quickly. weber@weberpower.com

Method of Payment 
VISA, MasterCard, American Express or certified funds in advance is requested. A direct wire transfer is often the best method of payment. Personal checks and C.O.D. cannot be accepted under any circumstances. Please contact us for direct wire transfer information.

Shipping
Standard UPS shipping rates will be applied to your order. Please note in the comments box if you would like a shipping quote before processing your order. We apologize that we cannot quote a shipping rate when placing your order; the shipping rates are updated every 24 hours within the UPS software. We always strive to keep your shipping fees as low as possible, and charge only the current rate with no additional handling fees or inflated prices. Please feel free to research our rate quotes any time. Most orders will be shipped within 24 hours of receipt via regular UPS ground service. If you are in a rush, we will gladly ship your order via UPS guaranteed 1st, 2nd, or 3rd day service.

Items shipped UPS ground to a business address are also guaranteed. Items too large or heavy to be shipped via UPS will be shipped by motor freight or air freight with shipping charges to be collected at delivery. Customers who refuse an order will be held responsible for return freight to Weberpower as well as the original freight. Weberpower will not apply any charges to your credit card until the order is shipped, unless a special order warrants pre-payment.

We apologize that we cannot quote a shipping rate when placing your order; the shipping rates are updated every 24 hours within the UPS software. We always strive to keep your shipping fees as low as possible, and charge only the current rate with no additional handling fees or inflated prices. Please feel free to research our rate quotes any time.

International Shipments
Fed-EX, UPS & DHL are the preferred shippers from our location. We will check and determine the best possible shipping method to your destination, and often offer you a choice of carriers. If you have a shipping carrier and your own account that you prefer to use, please inform us and we will update our billing statement. Please specify if you prefer Intl Priority or Economy.